»Expectation and resignation

I met several friends for a meal at a chic, well-established café. We didn't know whether five, or six, or seven would show up; five of us cconverged on the café at the same time. But the hostess would not seat us, pointing to the restaurant's policy that "We will not seat your party until everyone has arrived." This underscores the bottom line: money. Instead of focusing on their clientele, the restaurant focuses of seating as many people as possible in as short a time.
A counter to this is that they are in fact focusing on the guests: they focus on the guests who are there. But they fail to extend the convivial nature of eating to their diners.

It's a tough algorithm to satisfy. I asked the hostess to seat all five of us, that we were five only, but she smelled a rat: "I won't add another chair if someone else shows up," she said (I would add haughtily, but that's editorializing).

We ended up with a table for six, and the waiter kept forgetting items, did not bring our entrées all together (in fact, in two batches twenty minutes apart). But we had a great time together, all six of us. My wallet speaks louder than my dissatisfaction, and I will not again go to this café.

salim filed this under shenanigans at 13h35 Sunday, 19 December 2004 (link) (Yr two bits?)